Uber execs are under fire for using an encrypted chat app that allows users to automatically “disappear” messages. Although the company was smart to use encrypted messaging, it also made some mistakes – and Uber’s example provides important lessons for other enterprises interested in a more secure way to share information and data.
Secure Messaging
Growing brands recognize that the customer is king. Across all industries, memorable and exceptional customer experiences are replacing price, purchase history and other variables as drivers of customer acquisition and loyalty. Creating and maintaining a first-rate customer experience isn’t easy. But many brands are discovering that improved communication — and something I call “inside-outside enterprise …
Inside-Outside Enterprise Messaging: The Key to a Better Customer Experience Read More »
At Infinite Convergence, we are constantly contributing to the fast-evolving discussion regarding enterprise messaging solutions. Towards that end, I wanted to quickly share a couple of recent videos we’ve done that discuss NetSfere, our secure enterprise messaging product. Enjoy! Interview at Mobile World Congress In this video with Natalie Smith from Mobile World Live, I …
The Democratic National Committee (DNC) data breach created a political firestorm and had serious repercussions for the Democratic party, culminating in the resignation of DNC Chairwoman Debbie Wasserman Schultz. But the DNC breach isn’t just a political news story – it’s a cautionary tale for enterprises that think they are immune from data leaks and …
3 Lessons Your Enterprise Should Learn from the DNC Data Breach Read More »
Here’s my simple take on the future of secure enterprise messaging. In short, secure messaging will ultimately be a phrase that goes the way of the dinosaurs because all messaging will be secure. But that future is a distant one. Until then, companies like my NetSfere, which offers a market-leading secure messaging platform, will thrive. …